Introduction

At MilkPark, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, in compliance with the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

When you use our website or services, we may collect:

  • Personal information such as name, email, phone number, and delivery address
  • Payment information for processing orders
  • Website usage data, including browsing activity and cookies

How We Use Your Information

 Your data is used to:

  • Process and deliver orders efficiently
  • Communicate order confirmations, updates, and promotions (with consent)
  • Improve our website, services, and user experience
  • Comply with legal obligations under Indian laws    

Data Sharing and Third Parties

MilkPark does not sell your personal information. Data may be shared with:

  • Payment gateways for transaction processing
  • Delivery partners for order fulfillment
  • Regulatory authorities if required under Section 43A of the IT Act, 2000

Cookies and Analytics

Cookies are used to monitor website performance, personalize your experience, and analyze traffic. You may disable cookies through your browser settings, but this may affect website functionality.

Data Security

We implement reasonable security measures, including encryption and restricted access, to protect your personal information in accordance with ISO 27001 and IT Act standards.

Your Rights

You may access, correct, or request deletion of your personal information at any time by contacting our support team.

Consent

By using MilkPark’s website, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy. MilkPark is committed to protecting your privacy while providing safe and convenient online services for snacks, sweets, ice creams, juices, and event orders.